FAQ

FAQ

What products does Hybons supply?

We supply DTF printers, UV printers, UV DTF printers, DTG printers, heat press machines, foil stamping machines, printer accessories, spare parts, inks, films, powders, and related printing consumables.

Do you support OEM or ODM orders?

Yes. We can discuss OEM/ODM requirements including equipment configuration, branding, packaging, product combinations, and market-specific solutions.

Can you ship internationally?

Yes. We support global shipping by express, air freight, sea freight, railway, truck delivery, or customer-appointed forwarder depending on order type and destination.

How can I choose the right printer?

Please tell us your target products, materials, print size, daily production volume, budget, country, voltage, and whether you need consumables or training support. Our team can recommend a suitable configuration.

Do you provide after-sales support?

Yes. We provide remote technical support, troubleshooting guidance, operation suggestions, maintenance advice, and spare parts support for eligible products.

What information should I provide for a quotation?

Please provide product model or application, quantity, destination country, preferred shipping method, voltage requirement, and any customization needs.

Can I buy consumables together with the machine?

Yes. We can supply compatible ink, film, powder, cleaning materials, spare parts, and accessories to help customers start production more smoothly.

Are prices on the website final?

Website prices and product information are for reference. Final pricing depends on configuration, quantity, destination, shipping method, and confirmed order terms.