Warranty Policy
Warranty and technical support are provided for eligible products according to confirmed product type and order terms.
Coverage
Warranty generally covers manufacturing defects in eligible parts under normal use, proper installation, and correct maintenance.
Technical support
Remote troubleshooting, operation suggestions, maintenance advice, and spare-part communication can be provided online.
Not usually covered
Misuse, incorrect installation, unauthorized modification, consumable wear, shipping damage after delivery acceptance, and local power issues may not be covered.
Spare parts
For distributors and repeat buyers, keeping key spare parts and consumables in stock can reduce downtime.
Need this confirmed for your order?
Contact Hybons before payment or production if your order has special configuration, document, packing, or delivery requirements.